Legal

Privacy Policy.

How IRCTC Connect collects, uses, and protects information when you use our website and APIs. Last updated 18 June 2026.

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01Introduction

  • This Privacy Policy describes how IRCTC Connect handles your information.
  • It applies to our website, APIs, dashboard, and Node.js SDK.
  • By using the Service, you agree to the practices described here.

02Information We Collect

  • Name and email address.
  • Account information.
  • API usage statistics.
  • IP addresses and device information.
  • Browser and operating system details.
  • Payment transaction metadata.

03Usage Logs

  • IRCTC Connect records API requests, response metrics, and timestamps.
  • We log IP addresses and other operational metadata for security and reliability.
  • Logs are used to detect abuse, debug issues, and improve the Service.

04How We Use Information

  • Provide and maintain services.
  • Authenticate users.
  • Monitor API usage.
  • Enforce rate limits.
  • Prevent abuse and fraud.
  • Process payments.
  • Communicate service updates.

05Security Monitoring

  • We analyze account activity, request patterns, and IP addresses.
  • Usage behavior is reviewed to detect suspicious activity and enforce platform security.
  • Monitoring helps protect both users and the platform from abuse.

06Data Sharing

  • We do not sell personal information.
  • Data may be shared with payment processors.
  • We may also share data with legal authorities when required by law.

07Data Retention

  • Information may be retained as long as necessary for operational purposes.
  • We retain data for security, legal, and business needs.
  • You may request deletion of your account data, subject to legal obligations.

08Cookies

  • Cookies and similar technologies may be used to improve user experience.
  • They help the website function correctly and remember preferences.
  • You can control cookies through your browser settings.

09Data Security

  • Reasonable security measures are implemented to protect stored information.
  • Encryption, access controls, and monitoring are part of our security stack.
  • No system can guarantee absolute security.

10Third-Party Services

  • IRCTC Connect may integrate with third-party services.
  • Each provider follows its own privacy practices.
  • We are not responsible for the privacy practices of external providers.

11Policy Updates

  • This Privacy Policy may be updated periodically.
  • Updates will be reflected by revising the 'lastUpdated' value.
  • Continued use of the service constitutes acceptance of any updates.